All sales are final. In the event that you are unhappy with your purchase, we may accept exchanges or returns on items that are still in their original condition (new, tagged, unwashed, unworn).

Packages returned without first contacting us will not be accepted. Please contact operations.poortraits@outlook.com for authorisation.

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In the event of any defects of quality or title you are entitled to all rights pursuant to the provisions of statutory law.

Slight colour variations between the colours of the items shown on the website and their actual colours may occur for technical reasons.

Please observe the washing and care instructions that are stated on our website. We are not liable for any impairment of the items which is caused by improper cleaning or care of the delivered items.